Customer surveys

Questionnaires and forms are one of the corner stone of online loyalty systems. The right questionnaire at the right time can make or break the collection of customer preferences and data.

For market research, you can create surveys to assess a potential market, investigate customer satisfaction, or evaluate a new product through concept testing. The online questionnaires must be tied in with an incentive system so as to get a big enough sample of clients.

Enclick's online questionnaires system also lets you create professional online surveys, get prompt responses to the key questions, and analyze the data in real time. Operated through a secure server, users can submit their information through Enclick, and stay confident that the information stays private and confidential.

Enclick offers a basic CRM tool to manage and maintain the customer profiles. The tool integrates well with other existing systems using simple wizard menus. Easily originated filters can identify and segment key audiences for messages and targeting.

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